Tailored to your needs

Whether you use XWiki as a side website for your internal documentation or as a high demand intranet and collaboration platform, our support offers are here to provide you with the best assistance to match your use case.

Our support is here to provide you the technical help required to get to your objectives with your wiki in a timely manner. We provide support packages that cover the core of XWiki, a subset of its extensions or all the 700+ extensions of the community. You can select the contract that best fits your needs in terms of support availability and completeness.

Developer Support

Our development support service includes:

• Answer to technical questions: we answer your questions related to XWiki development;
• API help: we help you find the relevant API calls to achieve your goals;
• Architecture best practices: we help you design your application in a modular fashion;
• Performance tuning: we provide you with the best practices to optimize the performance of your application.

This service is a good fit if you

• Want guidance on development-related questions around configuration, scripting, or extension points;
• Are building custom features and need support finding the right hooks, but will do the coding yourself;
• Have an existing Technical Support contract and now need help with development-specific issues.;
• Are maintaining your instance and want general pointers on performance, while keeping full control over implementation

  ⚠️ Please note: We provide advice and direction, but we do not implement customizations, perform migrations, or carry out live configuration tuning. For that, our Consulting service is a better fit.